Legal

Shipping Information

We are pleased to offer both domestic and international shipping for our valued customers.

Shipping Within India

• Orders within India are processed and dispatched within 2-3 business days.
• Delivery time may vary depending on your location but typically takes 5-7 business days after dispatch.

International Shipping

• We ship worldwide to ensure our handcrafted pashminas reach you wherever you are.
• International orders are processed within 3-5 business days and delivery times may range between 7-14 business days, depending on the destination.
• Customs and Duties: Any applicable customs duties, taxes, or fees imposed by the destination country are the responsibility of the buyer. These charges vary by country, and we recommend checking with your local customs office for more information.

Return & Exchange Policy

We strive to ensure your satisfaction with every purchase. However, if you are not completely satisfied with your order, our return policy is as follows:

Eligibility for Returns

• Eligible items may be returned within 21 days of purchase for a refund, exchange, or store credit.
• The item must be received by us within the 21-day timeframe to qualify. Returns received after this period will not be accepted.
• Store credit does not expire and can be used for future purchases.

Condition of Returned Items

• All returned items must be unworn, unused, and in their original packaging.
• Items that are returned in a used, damaged, or soiled condition will not be eligible for a refund, exchange, or credit.
• We reserve the right to deny a return if the merchandise does not meet our return policy requirements.

Return Shipping Costs

• Return shipping fees are the responsibility of the customer.
• Original shipping costs are non-refundable.
• We are not responsible for lost or damaged packages during return transit. We strongly recommend using a trackable shipping method to ensure safe delivery.

Important Notes

• Unique Craftsmanship: Each product at Pashmina Abode is handcrafted by skilled artisans. Due to the handmade nature, slight variations in color, texture, and weave add to the unique beauty and charm of each piece.
• Color Disclaimer: We make every effort to display product colors as accurately as possible on our website. However, variations may occur due to differences in monitor settings, and we cannot guarantee that the colors displayed will be an exact match.

How to Initiate a Return

To initiate a return or exchange, please contact our support team at:

Email: support@pashminaabode.com
Website: Pashminaabode.com

This policy was last updated on March 19, 2025.